Shipping Policy

Last updated: September 16, 2026

This guide sets out the practical service standard for shopping with us.

Processing and transit

Standard orders are normally prepared in 1–2 business days. After dispatch, the estimated transit window is 4–6 business days; carrier dates are estimates and are not guaranteed.

Delivery information

Customers must provide a complete and accurate delivery address, email address, and telephone number. Tracking is supplied when available. Contact us promptly about a delayed, lost, marked-delivered, damaged, incomplete, or incorrect shipment and include the order number, checkout email, tracking information, and photos when relevant.

Charges and restrictions

Shipping services, rates, destination limits, and any free-shipping terms are shown at checkout. Original shipping charges are non-refundable unless applicable law requires otherwise or the error was ours.

For assistance, use our Contact Us page.